Maharashtra State Road Transport Corporation [Msrtc] — Poor bus quality and useless managers of government

Address:	Mumbai City, Maharashtra
Website:	www.msrtc.com

I'm travelling to Mumbai by Shivaneri . 5 minutes after leaving pune, the AC didn't work. driver said IIt will be started within 10 mins..but through out the journey it didn't restart. The conductor was answerless. We called the officer Mr. Shaikh, but he talked roughly with one of the passangers. The ticket price is Rs. 516..We requested to return at least half amount. but Shaikh instructed the conductor not to give money back.
so the bus conditions and the people working for MSRTC both are DUMB and useless. that is why India can't compete with other countries. I know that NO ONE will look at my complaint, but still I'm submitting it.