Maharashtra State Road Transport Corporation [Msrtc] — poor management and behavior

Dear team,

Dally travelling from thane (W) to borivali (E) via st.

Extremely poor manegment by unit controler n rude behavior by bus conductor.

Almost 2 hours waited for direct borivali (Shiv shahi) n finally got into non ac direct borivali bus.

Conductor stated long route bus will not stop at gokul anand from where nancy colony is near. But during the travel bus stoped at khopat, manpada as well as kashi mera.

Want a solution on this issue