Maharashtra State Road Transport Corporation [Msrtc] — quality of buses - leakage of water.

Address:	411037
Website:	msrtc.com

Dear sir,

I was traveling from pune to nashik on 08th of october 2017 from semi - luxury bus, timing 4 pm. We reached around 70 kms from pune and all of a sudden it started raining heavily. During this rain there was a constant leakage of water from the top and also from the windows of the bus. Under such circumstances it is very uncomfortable for a customer to peacefully travel and enjoy the journey. It’s a humble request from my side that you pls check the quality of buses in which customers travel and try to improve the quality. Even if you charge a little more and provide a better service we will definitely opt in for our service.
For your better understanding i am sharing you the bus details, so that you can check it’s quality and do the needful.
Bus type - semi - luxury
Bus route - pune to nashik
Bus no - mh 14 bt 5006
I have been a loyal customer of your service from around 4yrs now and i am expecting that you will take an action regarding the issue, waiting for your positive action.
Thank you