Maharashtra State Road Transport Corporation [Msrtc] — racism done by driver and stopping at multiple station

Address:

Thane, Maharashtra, 400601

Respected sir/madam
Yesterday i travelled through tarakpur - lokmanya nagar bus no. Mh 14 bt 2272
Ticket no.027539 dated-30/12/18 timing 2:45 pm. The driver stopped at many stops where he is not supposed to stop and the conductor at the starting of the journey was not wearing his uniform then he later collected his uniform at the nepti naka which caused pass time. And when my mom asked why you were driving slow then he asked why don't you travelled through private buses and passed racist comments on being muslim. He stopped bus at hotel which doesn't have good basic amenities for women. It is not the first this happend we registered the complaint previously to controller but he didn't turned up. So please consider my request and take necessary actions immediately.