Maharashtra State Road Transport Corporation [Msrtc] — Refund for money for not getting service even after reservation

On Sunday 7th May I had reserved one sit in ST bus from Mahad to Borivali Nancy Colony. My ticket number is 46887440. The bus was going to depart at 2 pm from Mahad and I was going to sit in lonere which is on the way back to its destination. Lonere is not that far from Mahad I was expecting bus around till 2.30 but the bus didn't arrive till 4.22 I was waiting for the bus for more than 2 hours in the hot summer days with my bags. I have paid 115 rs full in cash for the service which I didn't get. I request you to return my money as soon as possible.