Maharashtra State Road Transport Corporation [Msrtc] — Refund my total amount 423/- which deducted from my credit card.

Hello my name Sangita Nimbalkar saturday (22/08/2020) i tried to book ticket from Kolhapur to pune for date 27/08/2020 but after completing my transaction for ticket i directly redirected to home page without showing anything also my ticket amount of 423/- deducted from my account then I check ticket in my ticket menu but I didn't found any ticket in it.

Passenger details and transaction details are attached in image

Passenger details

Sangita Nimbalkar age-37
Bus name-Kolhapur to pune
Ticked book date : 22/08/2020
Journey date: 27/08/2020
Seat booked: seat no 5
Bus Time: 15:00

Plz refund my total amount 423/- which deducted from my credit card.