Maharashtra State Road Transport Corporation [Msrtc] — refund was not processed by depot manager

Address:

VallabhNagar Depot, 411018

I had booked malvan to nigdi shivshahi bus for the date of the journey 8th sept 2019 (Pdf is attached). However, the mentioned bus got canceled.
So, we had to travel by alternate bus provided which was an ordinary express. For that journey, i bought tickets and paid rs.1200

I had submitted an application for refund in-person to depot manager at vallabhnagar, pimpri. I had persuaded the same for 4 to 5 times. I did not get any response from mrs. Patil who is an in-charge of refund. Additionally, i have found she does not present on her desk during office hours.

My application is attached. Original booked tickets and tickets for travel are also attached.
1400 rs are pending with msrtc.
Account number:[protected]
Contact number: [protected]/[protected]