Maharashtra State Road Transport Corporation [Msrtc] — regarding 4 days aavdel tethe pravas scheme

Address:

Wardha, Maharashtra, 442001

On msrtc website written about 4 days aavdel tethe pravas scheme. It states that on last day of your journey if schedule time to reach the destination is before 12 am of last day of 4 days pass. If in case bus late by any reason consumer is not affected to issue ticket.
In my case i was travelling from solapur to wardha by shivshahi bus "pandharpur to nagpur" on[protected] i caught this bus at 9:00 am from solapur and actual time to reach the destination at wardha was 11:15 pm. Due to traffic reason bus reached destination after 12:00am. So that conductor demanding ticket from yavatmal to wardha. As i already said to them on your website clearly written as if in case bus late by any reason consumer is not affected to issue ticket.
But they clearly said to me that we didn't obtain gr about this and i didn't accept what is written on msrtc website this is fake. With conductor night shift employ of yavatmal bus stand sat in helpline counter of yavatmal bus stand.
I made one audio in my phone conversation of me, conductor and helpline counter desk employ of yavatmal.
It's my complaint as well as request to pass the gr terms and conditions about 4 days aavdel tethe pravas scheme
My pass[protected] to[protected].