Maharashtra State Road Transport Corporation [Msrtc] — rough driving and threatened by driver

Address:

Nagpur, Maharashtra, 440015

Bus no . MH 40 Y 4390
(Amravti to Nagpur, non stop)
DRIVER HAD CONFLICT WITH ONE LADY CONDACTOR IN AMRAVTI.All the passenger know that the mistke from driver side. we solve the issue. Because of drivers mistake the bus unnecessarily hault 30 mins outside Amravti city.

But driver threatened all passengers .and driving roughly throughout route .. because of his rough driving 4-5 times the accident may happen.. i tried 24 hr customer care no. Bit as usual no one pick up...

So who is responsible if accident happens??