Maharashtra State Road Transport Corporation [Msrtc] — rude and arrogant behavior of driver

Address:

402103

I was travelling to pune from lonere fata and boarded mahadev to swargate semi luxury bus. I was having a confirm ticket of the seat next to driver but the no. Print on the the bus were different than the online portal still I consulted with the controller and then sat on the seat next to driver but the driver started talking rudely and in response I said that i had already consulted withe controller about the seat, still he continued arguing saying that the no. Of seat you are having doesn't exist only in this bus to that i said I don't know about your system and I sat according to the seat i booked while selecting the seat from the online portal to that he started to argue later he said we are taking you is a favor on you ( in marathi he said amhi upkaran kartoy tumcha var tumhala gheun jaun) .
I strongly oppose such kind of before and later he said I wont drive unless you go and sit behind.
I want strong action should be taking in this case as the passenger is travelling for free, he is paying for every service he is offered so no government officer has a right to talk with any common passenger to talk like this.
Ticket no.[protected]
Vehicle no. - MH 20 BL 3217
Shantanu kurapati