Maharashtra State Road Transport Corporation [Msrtc] — Rude behaviour from driver

Address:

400042

Reporting a horrific incident happened today, 02.08.2023 at 6.40p.m. near Nair Hospital, Mumbai Central. Few meters as the bus (MH 03 CV 6782) started from the stand from Nair hospital, the bus stopped due to traffic. A senior citizen lady, barely able to walk, requested to open the bus door (automatic). The bus stopped in traffic for atleast 5 minutes. However to the shock of everyone sitting in the bus, the driver denied opening the door. The lady was pleading the door be opened. But this bus driver, named Sagar, stubbornly turned away. When we asked the conductor, he said he is helpless and the driver takes these decisions. When asked the driver, he said it's his wish and talked abusively.

Requesting to issue an enquiry into the incident and take appropriate action against the driver. Not able to attach all clipping due to size constrain. Please provide alternatives to share Video and photos.

Regards

Vishwas R Krishna
[protected]