Maharashtra State Road Transport Corporation [Msrtc] — seat not allocated properly

I had booked a ladies seat in the shivneri bus from dadar to pune because i was traveling alone. To my surprise, there was already a man sitting on the ladies seat besides me. Not only that, all the seats reserved for ladies were occupied by men
The conductors are extremely rude and have no manners on how to talk. They spoke to me in a very bad manner. Shameful