Maharashtra State Road Transport Corporation [Msrtc] — struggling for online refund

Address:

Mumbai City, Maharashtra, 400051

I have tried online ticket booking on 1st and 5th respectively which was not succeeded due to some technical reason and i am still awaiting confirmation on said payment refund. I have logged so many complaints but still no one have bothered to call back and get it closed.

Its very pathetic service/response from said team as there is no one who takes initiative for prompt response and it was very surprising that given technical team number (+[protected] is always busy 24×7.

R they going to pay interest on such payments which msrtc going to refund??? They are simply careless about customer satisfaction.