Maharashtra State Road Transport Corporation [Msrtc] — Ticket not Booked after successful transaction

I tried to book ticket today, 30 Nov 2023, 2010 at around 11:26 PM with following details

login ID: vivekelinje
From: Nashik
To: Thane CBS
Bus: 14:30 AC Shivshahi (trimbak-nashik-mumbai central)
Seat: 13, 14, 17

The amount 750/- (Transaction id: T23113023302818233990892 )was deducted from my wife SBI account but the ticket was not booked as the page displaying ticket and intimating passenger to print, did not appear.

Also the ticket was not available in My Tickets.