Maharashtra State Road Transport Corporation [Msrtc] — ticket not booked but money got deducted from account , waiting for refund

Address:Pune, Maharashtra, 411002
Website:public.msrtcors.com/ticket_booking/index.php

I have booked 3 tickets from MSRTC site on 18March 2018. On completion of payment I could not see tickets under my account, but still amount of 529.36 was deducted from my account.

Also when I tried to call toll free number given on MSRTC site no one replied and it kept on saying that routes are busy. This is really ridiculous, these govt people dont know how to run a simple site.

Not sure how can I get it back.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi bus Pune- malkapur date 16/03/2018
MLKB5063

Conductors Name: G D JADHAV
Night Express

They abuse to 3 passenger . I am one of them
Please do needful for action against them

Thanks
Baban Asaram More
Ticket details
Shikrapur to aurangabad

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maharashtra State Road Transport Corporation [MSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    2425
    Pending
    0
    Resolved
    184
    Maharashtra State Road Transport Corporation [MSRTC] Phone
    +91 20 2612 6218
    +91 20 2612 2591
    Maharashtra State Road Transport Corporation [MSRTC] Address
    Pune Station, Pune, India - 411001
    View all Maharashtra State Road Transport Corporation [MSRTC] contact information