Maharashtra State Road Transport Corporation [Msrtc] — Ticket scam

Address:

Thane

Dear sir/Ma'am,
I was traveling from thane to pune on 20th November at around 8:45 and I bought 2 tickets for which I paid 790 in which 760 was cash and another 30 rupees was gpayed to the collector whose name is Manisha Gund. We thought we lost our ticket but I'm pretty sure we kept the ticket with us and when we checked turns out we had a fake ticket which dated on the 1st of October while I never even travelled during that time. So I would like to file a complaint against Manisha Gund as she was extremely rude and she knew we had made the payment but yet forced us to buy another ticket please look into this. The bus station was thane, vandana bus depot. Thank you. I would've submitted the false ticket picture but she collected that ticket from us.