Maharashtra State Road Transport Corporation [Msrtc] — traveling with shivshahi yesterday night bus was breakdown and have to travel by ordinary bus.

Ticket number :[protected]
trip number :- nndl0001223
transaction id :- rb[protected]

i have booked a shivshahi (nanded to pune) sleeper coach on 24/3/18. Details of trip is given above.
Bus was broke down before barshi stand and we have to wait for one hour from 2 am to 3am. To arrange next bus.
But bus was an ordinary msrtc bus (seater) even we have pay 795 ruppes for sleeper "ac" coach.
We have to travel from barshi to pune by seating.
Bus timing was 5 am and they took 3 more hour to come to the destination point. It was an total loss of money and time.
I am requesting you to please refund my fair.

Bus was came late by half hr to my boarding point(ahmedpur) found that conductor was taking unnecessary stops even its was not mention in list small of the small station is taken by bus just because to earn more money even through the seat was totally reserved.