Maharashtra State Road Transport Corporation [Msrtc] — Tried online ticket booking but only money deducted ticket not booked

Address:

PANVEL KAMOTHE 410208

I mohite mithun uttam tried to book ticket from kamothe to vita by via bus mumbai central to khanapur on date 26 dec 2023, ticket booking is for 31 dec 2023, that time from my accounr money worth rs 962 is deducted but not any confirmation for ticket booking is receive don mail or sms.
please refund my money, attached scrren shot of payment done.
name- mohite mithun uttam
emailid- [protected]@gmail.com
mobile no- [protected]