Maharashtra State Road Transport Corporation [Msrtc] — Unsuccessful MSRTC Ticket Booking, Unauthorized Debit

Website:

www.msrtc.maharashtra.gov.in

Dear Sir/Madam,

I am writing to report an issue with an online bus ticket booking through MSRTC on September 8, 2023. Despite a successful payment of Rs. 335 for a ticket from Mumbai Central to Tide, I did not receive a booking confirmation or e-ticket. My MSRTC reference number for this transaction is[protected].

I request the following:

Immediate refund for the unsuccessful booking.
An investigation into the issue and accountability by MSRTC.
The receipt should be issued in the name of Sanjeev Bhogal.
Please assist in resolving this matter promptly and keep me updated on the progress. Thank you.

Sincerely,
Sanjeev Bhogal