Maharashtra State Road Transport Corporation [Msrtc] — Vehicle Breakdown at night

Address:	411038
Website:	www.msrtc.gov.in

Bus Route: Pune- Parbhani
ST # : MH 20 BL 2697
Date : 25th March, 2017
Time: 11PM
Driver Name: Nivruti Deshmukh
Conductor Name: Sunil Jadhav

On the above mentioned day, I was travelling from Pune to Tisgaon in the ST. Driver was aware of the problem that is there still have not taken any precaution. Our bus failed at Supa and we were waiting for another ST for 1.30hrs. Driver was not having any contact numbers of near by Depo and was not at all in a mood to help the people who were travelling. They were not having any of their colleagues details who can help in. When we were asked for alternate bus then he was saying that bus will arrive soon. We wait for 1.30 hrs midnight with small babies and senior citizens. Both of the driver and conductor was not accepting their responsibility and behaving bad with people.
The worst part is condition of bus. The seats are broken with no proper back cushions. Windows were vibrating and were making a lot of sound to sleep.

Hence forward please provide with good buses with proper seats and good conditioned buses for long routes specially at night. Also please waive off night charges and make the ticket prices low if you are not able to provide the good service for our money.