Maharashtra State Road Transport Corporation [Msrtc] — While doing online reservation money deducted twice but seat not get reserved and also money didn't get back

Address:Kolhapur, Maharashtra, 416012
Website:www.msrtc.gov.in

While doing online reservation dt on.2/04/17 for osmanabad-kolhapur bus of 9 pm, money deducted twice but seat not get reserved .Even i didn't get my money back. Usually if seat not get reserved, customers automatically get back money in their account.so, i got very bad experience from msrtc website . This is fraud done with passengers money by govt corporation company. I request to give my money back otherwise ST corporation will loose belief of customers/citizens of India. On one hand govt fascinating cashless services and on other hand while doing cashless citizens facing such kind of troubles from government websites. Pls do the needful and give my money back.
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    Maharashtra State Road Transport Corporation [MSRTC] Phone
    +91 20 2612 6218
    +91 20 2612 2591
    Maharashtra State Road Transport Corporation [MSRTC] Address
    Pune Station, Pune, India - 411001
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