Mahavitaran — Delay in getting meter of new connection

Dear sir/MadamI had applied to MSEDCL For new electric connection vide App.No.4718991 dated 11 FEB 2023 along with all the necessary document, viz. 1. My Aadhar Card 2. Affidavit from the owner & 3. Light Bill of adjacent consumer of MSECB.I was told that I will get call on my registered number for Deposit of connection fees but despite of my several visits they have turned for the connection. Now its about to complete 30+ Days of application & I have neither received any call or letter from them.
please look into the matter & resolve it
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