— Not responding to calls neither providing replacement


I had hired this agency( to find a full time stay home domestic help cum care taker for my mother in bangalore. Thier registration charges were 2K and they charges 1.5 month charges as agency fees. i paid in total a 28K+2K to the agency. They provided a maid for 20K who worked for exactly one month and then promised to return but did not return. She neither informed the agency nor us that she would not turn up. The agency said they are unable to locate her and got us a replacement who worked for only 4 days and left on medical emergency. Now they are not responding neither returning my calls. They look to be fraud agency and work and pressurise and bank on ones vulnerability. Needless to say the maid was hopeless and came to bangalore from a remote village of andra only expecting some fun. They claim to be a very good but now i feel cheated as their so called HR does not answer any calls or messages. Its more then a month now of waiting.
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