Mailtranscripts — pathetic company, complete fraud. caution - please do not waste your money

 
2 Reviews
Mumbai, Maharashtramumbai, India
 radhikakapur2019 on May 8, 2019
Long post alert!!!

I registered on april 4th, paid in 8, 732/- and courier charges to send transcripts to wes. They took first 2 weeks to just sit with all my documents, when i contacted them after 2 weeks, got to know that they needed original for 2nd year, i went to their office to malad and gave original then went again after 3 days to collect it. They said i will get my transcripts by may 4th. When i called on 4th, they said its delayed by a week due to elections. Then i called up on 7th and the representative said that the university said it will take one more month. They were asking 2 months to get the transcripts which made me furious as my wes evaluation is waiting for this. I think they do not understand the seriousness of the situation.

I went to the office to check what was goin on with my file as the customer service is useless. When i went to their office in agarwal centre, kanchpada, malad, its a small documentation office with 3 yound ladies sitting who have no idea about what they are doing. The owner shivam agarwal, i do think if i should be calling him the owner as he did nothing great apart from covering his rewp's mistake. Now he told me that they have submitted my file on april 11th when i asked asked to show me the receipt he said if i show you, your case will close from my end. Weird, i have full right to see which stage my files at especially when i have paid so much.
He then said it is stuck for 2nd yr marksheet unclear while the lady had told me election as the reason, i lost all trust on them on this. My first question, if the issue was for the marksheet why did they not inform me and kept sittin with it for the month.

They only respond till you havent paid, once they get the money, it you who keep running after them.
They general enquiry is nothing but a bunch of robots with learnt dialogues and excuses.

My piece of advice.
Apply online on https://aaplesarkar.mahaonline.gov.in/. they charge only 1200 as opposed to this guy who charges 6000 for the same thing. And the transcripts come in 21 days hassle free.

Please do not waste you time and money with these bunch of frauds.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

yeah you are right they are totally fraud and charged me 8500 almost and didn't provide tracking details its more than 2 months passed.

please take strict action against such companies. they dont respond on email or call even.

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    Mailtranscripts - pathetic company, complete fraud. caution - please do not waste your money

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    Company:Mailtranscripts
    Mumbai, Maharashtramumbai
    India

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