Mamaearth — baby essentials hamper kit mamaearth

Address:

Thane, Maharashtra, 400607

I am raising a complaint against the website mamaearth.in

I had ordered a baby essential kit from this website. They delivered incomplete products (Waterproof bag is missing). I immediately asked for a return, gave them all the required details but return was not placed.

When i drop a mail on [protected]@mamaearth.in a new issue is created, but they close the ticket after few days without any update

Then i called the customer care no. +91-[protected] where the lady accepted the return request and said return will happen in 2 to 3 working days. Now its been more than two weeks no response yet

I have dropped many mails still no response. The customer care no. Doesnt answer the calls or gets disconnected in the middle

I want this parcel to be returned and my money back