Mamaearth — Missing items order id [protected]

Hey, i order 5 items aloevera gel, 2 lipstick one lip serum and one lip balm my order was prepaid worth rs 1744 it was delivered in 2 shipemnts one package was supposed to have 3 items gel, lip balm, lip serum and other shipment was supoose to have 2 lipsticks but one opening parcel i found that out of these 5 items i only got 1 item that is aloevera gel rest items are missing from my order i contacted customer care sent various mail but they denied all my claims stating that investigation shows all items were correctly delivered this is fraud i have been cheated they try to scam innocent middle class customers i have my money back they are not ready to help even if they say they correctly delivered the order how come order went missing why will i lie i want justice please help me .