Manas Hosting — Wrong information on the website for the vps plan.

Address:

Bangalore, Karnataka

I bought a vps plan from the manas hosting in OCT 2013. I have paid full amount in advance to get the hosting packages so that i can host my website. After payment and all i did not receive the vps from them. After a heated discussion with the sales team i got the VPS. Not the actual problem, The plan shared at the time of payment and the VPS configuration are totally different . When i asked about this the sales lady says i bought only that plan. I bought the plan for 10 GB VPS + 1 GB ram for 2 Years. At the time a got the this worst vps i already lost my business. When i asked for the refund from sales team( The is a money back is the customer requested for refund within 30 days.) the give such a nonsense answers like "As you have already received VPS login details kindly make use of it". when i am asking for my money back. more than 9 months are over even if i call the customer care they reply " we will call you back for the confirmation." How much more time i have to wait for my money. I there any ways i can log a fraud complaint against this company. And please do not believe the manas hosting for any type of promise written or verbal.They say "we did not gave these promise contact the person by yourself for clarification"