| Address: | Dakshina Kannada, Karnataka, 575001 |
Actually we had purchased a omni of 2015 model on april 4 2018 and the same day of delivery we met with accident and we towed the vehicle to mandovi accident section and in accident section they told that insurance should be claimed by old owner since the vehicle and it's insurance was not yet transferred so we went to true value which is falnir branch and there we asked the information about old owner there they told that they will discuss with old owner and inform us about the their opinion so we came back since 5 june we are asking them about the reply from old owner they told us that they asked with the old owner and they denied to help us so we asked them the contact of the old owner they told that they will text me the old owners number and they went on postponing and they didn't give the number again we had to visit the true value and again we asked them the number and the manager was not at all polite atlast we ended up by the argument and finally gave the number of the old owner after a month of accident then we contacted the old owner at that time the old owner didn't even know that the their vehicle met with the accident and they were shocked and when we asked the owner that could they help us regarding the claim procedure they said that they will and the owner was so polite with us then after that when we go to insurance office to discuss about that. Matter the royal sundaram insurance company told that that insurance should be claimed by the present owner then they started surveying the car after that true value delayed rc transfering procedure also totaly true value falnir people's are a big cheters we got our vehicle after 2months 5 days this is the service reputed mandovi is giving to customer i request you to take a strict step regarding this matter Was this information helpful? | 
