Manipal Hospital — Complete mismanagement even after covid and cheating by displaying and charging for a certain package but not doing all tests

I am very upset with Manipal. I regret having booked health package for my father here. Reasons are plenty first website shows audiometry and sonomamogram or mammogram as package included for which I paid 6400 but at the end get to know it’s for women then why have you kept this package mentioned for men ? I could have very well gone for the comprehensive men’s package instead of the active health package for men. Secondly when you will start the process post 8:30 and for my father blood collected was at close to 9 why do you specify that customers be here by 7:30 I reached around 7:40 then I had to wait inspite of payment done thru online appointment and pre register ? Plus after coming here I get to know for walkins it’s 30% off then why I had to book online. It’s a total chaos at Malleswaram branch with old people running from one room to another. Why can’t atleast post pandemic you make it little more organised so that overlaps in humans are minimal. Instead you have created so many confusions to make it more. Some donkey ladies have been deployed at this branch who just don’t understand your concerns.to name a few miss Geetha and miss Asha.