I booked a video consultation on date 06.07.21 at 15:50 hrs. Slot with dr. Sunil g kini. At about 15:30 hrs. (06.07.21) i made a call to appointment section ([protected]) and asked about my booking and consultation. Then replied me that concern department will call you on time. I was waiting for the call but no any call come to me from hospital.
If there were any emergency or problem at that time and cancelled the consultation then it must convey to me about the cancellation. But no any information received from that end and waiting & waiting hrs. For the consultation.
Is the time of patient valueless?? There is no responsibility of hospital after received appointment amount??
I am suffering due to illness so i better know how painful is to pass this period. No one want to visit any doctor or hospital so far they can. But it is truth that doctor and hospital are existing for them. So the deserve some attention... If your end can't do that then stop this type of drama... Or if your end bounded then point out those irresponsible and do teke necessary action against them... So that further no any patient suffer for them...
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Would you please see or check for that offer letter that was send to me if it is legal or legitimate? Thanks.