Manipal Hospital — Wrong OTC Medication Provided Against Prescription

Address:

Yeshwanthpur

Hello,

This is to certify and file a complaint against the biggest disappointment that I have currently faced at Yeshwanthpur Hospital.
The brand name that you carry and mark negligence on the service by providing a wrong medication against what was prescribed by the doctor.
I Adarsh Poddar (MH[protected] visited on 3rd January for Gastritis and Acidity, for which I was provided guidance under Dr. Prashanth. The doctor prescribed me SOS Pain Killer ELIDICET 50MG, and I was given EPICTAL 500MG from the pharmacy at the reception and was advised to take 3 tablets after food. A total consumption of 1500MG Per day. Both the medicines are extremely separate and make me undergo side effects majorly.
My Side Effects include: Bowel Spasm and blood clots
Burning Urine Sensation
Aggressiveness and Mood Swings.

This is an absolute negligence behaviour and I am writing to you for the response on this behaviour, before I file my case over negligence on the Consumer Court and you should have the proper RCA.

Please treat this e-mail as my official complaint and any delay in response under 12 hours will further add to negligence.

Thank you,
Priyal
Wife of Adarsh Poddar
[protected]