Dear sir,
My policy number is : prohln[protected] i have renewed the policy and i have also upgraded my policy to 7.5 lakhs from 5.5 lakhs. Also i get 50k for no claim bonus. I have also applied to change my zone to zone 1 and i have paid for it.. But later you have send me the soft copy of my welcome kit. I have noticed in that you did not not upgraded my coverage and you have deducted 1 lakh from my coverage and also there is not any information about my zone change. So i have send an email to your customer care. They have replied me after 1 week and they promised me that they will reprint the documents and then they will send to me. Now i am waiting more than one month i did not get any reply or solution from you. I have never claimed anything. Now i have realized about your service i am afraid to continue with you i am sure that you will accept any of my claim Was this information helpful? |
We regret the inconvenience caused. Kindly share your policy and contact details with us. Our representatives will get back to you at the earliest.
Regards,
Team ManipalCigna Health Insurance