Manipalcigna Complaints & Reviews
Claim repudiated
| Address: Mamangalam, Ernakulam |
I have submitted all the related documents of my hospital admission. My health issue is back pain due to an accident. Although they repudiated my claim reimbursement. Claim no. 26852151
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Mediassist
Fromm ten days i was chasing Mnaipalcigna and mediassist for my reimburesment process and others details. NOne one is bother to listen and help me properly only automatic mail recieved and 01 call in 10 days.
Link and app they are providing during that conversation is not working from two days.
PROHLN[protected] is my policy number and i want to claim my HMB .
Worst
Link and app they are providing during that conversation is not working from two days.
PROHLN[protected] is my policy number and i want to claim my HMB .
Worst
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Resolved
Resolved
i didn't get my welcome kit and card even after 4 months i have renewed the policy
Ear sir,
My policy number is : prohln[protected] i have renewed the policy and i have also upgraded my policy to 7.5 lakhs from 5.5 lakhs. Also i get 50k for no claim bonus. I have also applied to change my zone to zone 1 and i have paid for it.. But later they have send me the soft copy of my welcome kit. I have noticed in that they did not not upgraded my coverage and they have deducted 1 lakh from my coverage and also there is not any information about my zone change. So i have send an email to their customer care. They have replied me after 1 week and they promised me that they will reprint the documents and then they will send to me. Now i am waiting more than one month i did not get any reply or solution from them. I have never claimed anything. Now i have realized about their service. They are fraud peoples. Every month i have to write complaint emails to them. But never i got any solution from them. I didn't get my this year card. I have got any emergency situation how can i claim. I am sure that even if i try to claim anything i will not get that. I have chosen the policy because of the name of the cigna. Now i have realized their professional service
My policy number is : prohln[protected] i have renewed the policy and i have also upgraded my policy to 7.5 lakhs from 5.5 lakhs. Also i get 50k for no claim bonus. I have also applied to change my zone to zone 1 and i have paid for it.. But later they have send me the soft copy of my welcome kit. I have noticed in that they did not not upgraded my coverage and they have deducted 1 lakh from my coverage and also there is not any information about my zone change. So i have send an email to their customer care. They have replied me after 1 week and they promised me that they will reprint the documents and then they will send to me. Now i am waiting more than one month i did not get any reply or solution from them. I have never claimed anything. Now i have realized about their service. They are fraud peoples. Every month i have to write complaint emails to them. But never i got any solution from them. I didn't get my this year card. I have got any emergency situation how can i claim. I am sure that even if i try to claim anything i will not get that. I have chosen the policy because of the name of the cigna. Now i have realized their professional service
Oct 5, 2020
Complaint marked as Resolved Thank you manipal cigna for contacting me and the issue is solved
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Dear Shijukjohn,
We are awaiting your policy and contact details. Kindly share the same with us at the earliest so we can look into the issue as soon as possible.
Regards,
Team ManipalCigna Health Insurance
We are awaiting your policy and contact details. Kindly share the same with us at the earliest so we can look into the issue as soon as possible.
Regards,
Team ManipalCigna Health Insurance
Dear Shijukjohn,
We are awaiting your policy and contact details. Kindly share the same with us at the earliest so we can look into the issue as soon as possible.
Regards,
Team ManipalCigna Health Insurance
We are awaiting your policy and contact details. Kindly share the same with us at the earliest so we can look into the issue as soon as possible.
Regards,
Team ManipalCigna Health Insurance
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Resolved
Resolved
For welcome kit and this year card
Dear sir,
My policy number is : prohln[protected] i have renewed the policy and i have also upgraded my policy to 7.5 lakhs from 5.5 lakhs. Also i get 50k for no claim bonus. I have also applied to change my zone to zone 1 and i have paid for it.. But later you have send me the soft copy of my welcome kit. I have noticed in that you did not not upgraded my coverage and you have deducted 1 lakh from my coverage and also there is not any information about my zone change. So i have send an email to your customer care. They have replied me after 1 week and they promised me that they will reprint the documents and then they will send to me. Now i am waiting more than one month i did not get any reply or solution from you. I have never claimed anything. Now i have realized about your service i am afraid to continue with you i am sure that you will accept any of my claim
My policy number is : prohln[protected] i have renewed the policy and i have also upgraded my policy to 7.5 lakhs from 5.5 lakhs. Also i get 50k for no claim bonus. I have also applied to change my zone to zone 1 and i have paid for it.. But later you have send me the soft copy of my welcome kit. I have noticed in that you did not not upgraded my coverage and you have deducted 1 lakh from my coverage and also there is not any information about my zone change. So i have send an email to your customer care. They have replied me after 1 week and they promised me that they will reprint the documents and then they will send to me. Now i am waiting more than one month i did not get any reply or solution from you. I have never claimed anything. Now i have realized about your service i am afraid to continue with you i am sure that you will accept any of my claim
Oct 5, 2020
Complaint marked as Resolved View replies
Dear Shijuk,
We regret the inconvenience caused. Kindly share your policy and contact details with us. Our representatives will get back to you at the earliest.
Regards,
Team ManipalCigna Health Insurance
We regret the inconvenience caused. Kindly share your policy and contact details with us. Our representatives will get back to you at the earliest.
Regards,
Team ManipalCigna Health Insurance
Dear Mr. Shiju john,
We have taken note of your Complaint. Your complaint is under process.
Regards,
Team ManipalCigna Health Insurance
We have taken note of your Complaint. Your complaint is under process.
Regards,
Team ManipalCigna Health Insurance
Dear Mr. Shiju john,
We believe that your concern has been addressed by our team.
Regards,
Team ManipalCigna Health Insurance
We believe that your concern has been addressed by our team.
Regards,
Team ManipalCigna Health Insurance
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| Address: 122001 |
To irda complaints cell,
Manipal cigna health insurance company not processing my claim of 9000/- and unnecessary harassing me by asking documents which i already submitted by hand to their noida branch. I have got receiving for the same.
I have below 2 health insurance policies:
Manipalcigna_prohealth-plus v3 - floater policy number prohlr[protected]_2019
Pro-health cash enhanced_nonfloater...
Manipal cigna health insurance company not processing my claim of 9000/- and unnecessary harassing me by asking documents which i already submitted by hand to their noida branch. I have got receiving for the same.
I have below 2 health insurance policies:
Manipalcigna_prohealth-plus v3 - floater policy number prohlr[protected]_2019
Pro-health cash enhanced_nonfloater...
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Manipalcigna Recent Comments
- For welcome kit and this year card
Dear sir, My policy number is : prohln111381934...
4 - i didn't get my welcome kit and card even after 4 months i have renewed the policy
Ear sir, My policy number is : prohln111381934...4 - manipal cigna not processing my claim for pro-health cash enhanced non floater policy number procsh150021476_2018
To irda complaints cell, Manipal cigna...6
We regret the inconvenience caused. Kindly share your policy and contact details with us. Our representatives will get back to you at the earliest.
Regards,
Team ManipalCigna Health Insurance