Marg Compusoft — Big promises and no result for Retail Counter Software | |||||
I initiated purchase of this Retail Counter Software on 11.5.2016 by giving advance chq amount of Rs. 5000., at that time the so called executives said they would meet all the requirements viz., transfer of data till date to Marg`s software, so that whole year`s data is in one software . then few days passed by but no progress, slowly the so called Software Engineer started excuses trying to leave what all requirements i demanded in the list prior to agreeing saying that this will not be possible any so on. then they came up with upgrading the software to higher version`s proposal, i agreed to that. They demanded the balance of Rs. 10500, i gave it on 26.5.2016, so as to activate the license . after that almost a month passed by no progress has been reported, for that matter even MR. Business Development Manager, is not answering the calls made by me to know about the progress of the work. i`ve asked for cancellation of the license and refund of the amount to which they are still giving false promises. hope to find a solution thru this channel.also Important point is that the office whom i dealt with is said to be Branch of MARG COMPUSOFT PVT LTD. do not know whether its real or duped one. all payments done are thru bank, thank GOD for that else my money would have been chewed up like is common in our country. Was this information helpful? | |||||
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Marg Compusoft customer support has been notified about the posted complaint. | |||||
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+91 99 9999 9364
+91 11 4196 9600
+91 11 3096 9600
F-11 Roshanara Plaza, Roshanara Road, Delhi, Delhi, India - 110007
View all Marg Compusoft contact information
MARG is the only company providing Onsite Support from local partner's + Telephonic support from head office.
Sir more than 6, 00, 000 users are using Marg in 500+ cities from capital to small one.
Please try to contact our head office so that we can resolve your problems.
Sir, Marg is the only software having 2500+setups to customize software on your dore step. But we can't consider party specific requirements, as we are a readymade solution, but you can customized marg by 2500 setups, self designable formates, report designer, etc and fulfill your 99% requirements. Sir no one can customized software as per your need in 16200, please consider it.
My humble request to you, please go with readymade solution, we already give lot in software...
Regards
Thakur Anup Singh
Cmd Marg Compusoft Pvt.Ltd.[protected]
[protected]@margcompusoft.com