Marg Compusoft — Refund of money - no support for software provided

Address:

380006

All most 5 months had passed. No response from you. Please arrange to refund the money at the earliest as we don’t require
Your software as the issues stand unresolved. Failing to which, we compel to file complaint against you in consumer protection
Council as we had already register the matter with them.
Please do at the earliest. As discussed, it is not possible to purchase barcode printer due to cost to company.
Please arrange to support for printing barcode on present printer.

I[censored] r not able to do, then arrange for refund of the money after deducting 2/3 months
Proportionately. Contact us and arrange for solutions.

I[censored] fail to support on present infrastructure and reply within 5 days, we compel to present
Our case to consumer protection council, which we have already forwarded our case.
On thu, apr 6, 2017 at 7:14 pm, kartik b contractor wrote:
Dear sir,

This has happened since last three months after purchase, one can not establish the proper customized demands.

This is the excuse mr. Chirag made. We have glossy paper sheet (Legal size). It prints fine on that but that it is
Not possible on legal paper. As he suggested, we bought paper sheet as he suggested. After that he denies
That he wants glossy a4 size sheet. Once he told that if it not print clearly then you have to purchase new thermal sticker printer.
How one can rely on the promise he make. Instead of supporting customer for the matter, you as a company giving dealer’s suggestion.

For data matter, mr. Chirag himself has done the overwriting of data what we did for the price list for 2 days. What solution you
Are providing from your company side, please support the customer not the dealer. It is a question of your company’s image
Due to dealer’s approach.

Please clarify the matter whether you are supporting us or refund the money after deducting three months usage.

Thanks & regards.