Marks And Spencer — customer service

Address:Gurgaon, Haryana, 110001
Website:marksandspencerindia.com

Dear sir,

I have purchased the dress from marks & spenser south ex showroom for rs. 3999/- at the time of sale, the sales executive has told to provide the service of alteration and exchange at any point of time if product is in salable condition.
As the taken dress size one size bigger, i have requested them to alter to my size. They have refused to provide the service for alteration or exchange. I have tried to contact their ho at gurgaon but all in vain. I am continuously writing them at care. [protected]@marks-and-spencer.com for the alteration/exchange service for my dress. I can't use the one size bigger dress and local tailors are asking to get the alteration done from the company only.
Request you to kindly help

Photo and bill is already shared with the company. If required from your side, can be provided. Regards, pooja
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    Gurgaon
    Haryana
    India
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