Marks And Spencer — Forced charity charged / incomplete information provided

Address:Thane, Maharashtra, 400601

Today bought a product at m&s viviana. At the billing counter i was not asked if i would like to donate towards charity. Before the card swipe i noticed inr 1 was allotted towards charity. I mentioned i don't wish to donate towards charity. I was told by mrsudip that it's system generated and inr goes to the charity on m&s's behalf. When looked at the bill. I notice bill amount isinr 2499 whereas card was swiped for inr 2500.
When asked for the clarification, mrsudip accepted that it was his mistake and now nothing can be done.
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    Thane
    Maharashtra
    India
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