Marks And Spencer — refund never happened at dlf noida marks and spencer

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:global.marksandspencer.com/in

I purchased my two items on 29th september 2018 and the cashier over charged the products due to bar code issue at their side. After billing, he cancelled the entire order saying, "i will get a refund in few days" and initiated a new billing.

Till date i haven't got any refund not even a reply from them. I was in touch with their shift manager, mr kashif - he is not at all answering now a days.

Shame, i never expected this from such a brand.
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