Marq — Unethical behavior no response. worst split Air Conditioner

Address: this company is owned by filipkart e commerce company
Website: www.flipkart.com/home-kitchen/home-appliances/marq-by-flipkart~brand

"I had ordered an AC from Marq company about 1.5 months ago. After the delivery, I called the company for installation, and they told me it would take 3–4 days. But there was no proper response from them afterward. Out of necessity, I had to call a team from an authorized shop and got it installed myself. Just about 10 days later, the AC started making noise. I even filed a complaint, but they just tried to convince me over the phone saying it's not a major issue, just 'this or that'. Now water is dripping from inside the indoor unit of the AC. Is this what we are supposed to expect from a new AC or from the company?" if this a defective piece change it at least come and check
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    this company is owned by filipkart e commerce company
    India
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