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Marq Complaints & Reviews

Address: this company is owned by filipkart e commerce company
Website: www.flipkart.com/home-kitchen/home-appliances/marq-by-flipkart~brand

"I had ordered an AC from Marq company about 1.5 months ago. After the delivery, I called the company for installation, and they told me it would take 3–4 days. But there was no proper response from them afterward. Out of necessity, I had to call a team from an authorized shop and got it installed myself. Just about 10 days later, the AC started making noise. I even filed a complaint, but they just tried to convince me over the phone saying...
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vikku774
from Gwalior, Madhya Pradesh
Mar 26, 2024
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Ac is not cooling properly

Address: 35 Sanskaar city, Surtalai. Jabalpur 482002 Madhya Pradesh

I purchase ac from flipkart on 17 march 24 and when i am using it, its not cooling properly
order id:
od[protected]
invoice number # fahpx[protected]...
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raztamang
from Tezpur, Assam
Mar 2, 2024
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Service not provided within Warranty period

Marq Washing Machine was bought on September 8, 2021 through online shopping. Despite having earlier minor issues, and small maintenance provided by the brand (Marq) the machine was working efficiently. Last year, dated November 14, 2023, the machine stopped working and contact was made through Marq, but the local representative didn't arrive for maintenance. Its been repeated promise made by the local representative to visit soon for the...
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Ankit820
from Tohana, Haryana
Feb 25, 2024
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Company not providing service despite warranty

I had purchased a marq washing machine online from Flipkart in 21 oct 2022. It had a warranty of 5 years. The dryer of the washing machine has been broken for the past few days. And I have called the company thrice and I have received no response from the company. Are being given. You will get a call and the mechanic will come and fix your washing machine but later nothing happens. please solve my problem...
+1 photos
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SANDEEP KUMAR
from Rawatbhata, Rajasthan
Oct 7, 2023
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I am complaining about Not work of Washing machine Drain system

Website: Flipkart assured product

Dear sir,
I have purchased washing machine via Order No - OD[protected].

It's Washer Drain system not working from 29/9/23. For which I have complaint to Marq via mail but no-one is responding.

Plz arrange to resolve the problem....
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kunalkd8
Sep 10, 2023
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Worst AC

I am writing to express my deep disappointment and frustration regarding the air conditioning unit Marq by Flipkart 1.5 ton window AC that I purchased from Flipkart approximately two years ago. This unit has been in use for just one year, and I am currently facing a significant issue with it.

The AC unit has ceased to function properly, and despite my attempts to troubleshoot the problem and seek local repair services, the...
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Srenu Srenu
from Hyderabad, Telangana
Sep 12, 2022
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Website: Flipkart

My self sreenivasulu
sir I bought marq brand washing Machine in your Flipkart in[protected]
I am giving complaint from March 2022The technician came 4 times but said that they have board problem no parts to repair,
Daily daily delay 48 hours 24hours same repeat but problem not solved
Flipkart by Marq brand service is wrost cheating
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    S
    Sree the cricket guru
    Sep 8, 2022
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    Fridge repaire

    Address: 05,Harohalli main road Sarjapura and chandapura main road

    My fridge got repaired july 27 th still the problem is bot solved after 5 tov6 attempts...
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    sumitkhkh
    from Rania, Haryana
    Sep 7, 2022
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    Respected Sir/Madam

    Here is the detail of warranty claim registered on the 15 august 2022. There were no cooling in AC . Technician visited and register demand for new part for which expected date was 30 August but no part was delivered. I again make a complaint by dialling your customer care number they registered complaint for issuing part again. but no part was issued

    it is very embrassing condition that i am suffering from last 22 days . Its very hot weather . what is the use of ac if you cant solve issue

    So i request you to please issue my refund for the same so that i can buy another ac on time

    Dear Customer,
    PANKAJ BAJAJ (Call [protected], PIN 104) has been assigned for REPAIR of MarQ by Flipkart AIR CONDITIONER (153SIAA22NW) (Case ID: FLRM-3EWT2O-QO7CV7-20TMO3-3UAK2W4).

    thank you
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      D
      DebGhatak
      from Kolkata, West Bengal
      Aug 10, 2022
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      Dear Team,

      I bought a Marq 7.5 kg washing machine on 9th October, 2019. I also bought Complete Appliance Protection(3years) (Policy No- CPFK[protected]with the washing machine.

      From Today morning the washing machine is not working.

      Please let me know, how do I avail the policy which I bought. I tried to call the customer services, but it is not ringing.

      Note:- I've changed my residential address from Karnataka to Kolkata.

      Thanks in Advance
      Debraj Ghatak
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        SHAH ABHISHEK
        Jul 13, 2022
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        Address: A 208 NILKANTH VILLA G.E.B ROAD PETHAPUR GANDHINAGAR 382610

        My self abhishek shah i have purched a washing macine by flipkart marq product my product is under warranty and i have complints but company tecniceane can not proper work so pls regarding me sir.

        mo.no. [protected]
        +4 photos
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          Sandylatha
          from Mumbai, Maharashtra
          Jun 10, 2022
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          My MarQ Inverter AC product was purchased on October 31st, 2018, and
          now my MarQ Inverter AC has a problem with the interior coil leaking.
          So I called Flipkart and Marq on May 21, 2022, and as per Flipkart's
          advice, I emailed the complaint to the Marq team. One guy called me
          and said, "Your indoor coil order was placed in our Marq team, and you
          received it within two days." After waiting for more than a week, I
          called him again, and he told me that the indoor coil was not
          available, so I should buy a new air conditioner. I then complained to
          Flipkart, and they gave me a MARQ email address and told me to raise
          my concern with the Marq team, but I sent the email 10 days ago, and
          they are still asking me questions. However, I sent an email to them
          10 days ago, and they have been requesting for updates every two
          working days since then. I have not received a satisfactory response
          from the Marq team. I need a proper solution or I'll have to refund my
          money, or I'll have to file a complaint with the consumer court,
          because it's been three years and still no one knows how to sell the
          product that Flipkart assured, and we only bought the product for the
          Flipkart assurance. Please get back to me as soon as possible.
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            sanjay3163
            from Ludhiana, Punjab
            Mar 19, 2022
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            Machine showing ERROR 1 and not working properly
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              Q
              Queeny Costa
              Mar 14, 2022
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              Address: FLAT NO.132/4-7, TRIVENI APTS, SILVANAGAR, PONDA

              Tv display is not working.
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                S
                Satish Kumar Pothabattula
                Oct 12, 2021
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                Washing machine complaint

                I purchase a washing machine from Flipkart online. It has a complaint that not working I raised a complaint to Jeeves customer support coz it has extended warranty. No one is responding to my complaint since it has 15days completed. What should I do now??...
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                Satish Kumar Pothabattula
                Oct 12, 2021
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                I purchased marq 7.5 kg washing machine online flipkart now it has a complaint in its working. I raised complaint to the Jeeves customer support coz it has extended warranty but no one is responding to my complaint. What should i do now??? This is totally unfair from marq
                did they responded yet?
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                  Pramod2nakti
                  from Delhi, Delhi
                  Dec 18, 2020
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                  First Moving and Out Water then Stop
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                    Prudhvi Kumar g
                    from Hyderabad, Andhra Pradesh
                    Dec 16, 2020
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                    Address: Plot no 21 ,Teachers colony ,nagaram ,hyderabad

                    Hi my name is G prudhvi kumar.i have repare with my marq tv and I complained to the customer care.i have taken extended warrenty from the jeeves consumer services Pvt Ltd..there service boy came and taken our tv..and they didn't returned our tv yet. it's been more then 21days no customer care is responding.and no body is reponding .this is the worst service I have ever seen...
                    +3 photos
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                      KANDUKURI Suresh
                      from Mantralayam, Andhra Pradesh
                      Jul 15, 2020
                      Resolved
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                      Resolved

                      Address: Mantralayam Raghavendra Nagar
                      Website: Google

                      [protected]
                      +1 photos
                      Jul 24, 2020
                      Complaint marked as Resolved 
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                        KANDUKURI Suresh
                        from Mantralayam, Andhra Pradesh
                        Jul 15, 2020
                        Resolved
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                        Resolved

                        Address: Mantralayam Raghavendra nager Near Hanuman temple road no 8 house no 4/909-3

                        Marq 43 inches led tv display is complete and claim that complete tv protection there is not responding by customer support and last two months
                        +3 photos
                        Jul 31, 2020
                        Complaint marked as Resolved 
                        [email protected] 9032727487 8919451172 K Suresh Babu
                        Marq 43 inches LED TV display issue

                        marq 43 inches led tv display is complete - Comment #3704857 - Image #0
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                          Er naresh
                          from Chennai, Tamil Nadu
                          Jul 12, 2020
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                          Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road Devarabeesanahalli Village, Bengaluru 560103, Karnataka, India

                          I ordered a air conditioner in flipkart where the ac is thier own product named marq. It is not working properly and they said that ac will be replaced. But it has been more than one year of purchase till now no response. Thier customer care is also not reachable.
                          +1 photos
                          Jul 12, 2020
                          Updated by Er naresh
                          Till now my ac is not been rectified

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                            A
                            arshadrafi
                            Jul 2, 2020
                            Resolved
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                            Resolved

                            Address: 7822 Nai basti bara hindu rao

                            Ac service company bechnay say pehlay kuch kehti hai aur bechnay kay bad kuch kehti hai company say jo tecnician atay hain unkay pass koi id card bhi nahi hota aur na company ki uniform aur untrained banday hotay hain 3-4 month say try kar raha thha kay mera ac service ho jai lekin in logon nay meray mail par koi proper responed nahi kara main sajhta hoon lock down thha lekin lock daown kay bad bhi yahi kar rahay hain ye log aur miss behave aur kartay hain
                            Jul 4, 2020
                            Complaint marked as Resolved 
                            Sir inlogon ko kar karo ya mail karo kabhi is mail id par mail karnay ko kehtay main mail karta to koi proper response nahi milta phir main kisidusra no par cal karta wo dusri mail id de dety.([email protected]) ye marq ka no hai 08046609211.phir kabhi is mail id par karta ([email protected]) main kull mila kay bohot pareshan ho gaya 2-3 month ho gai lag bhag
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                              sikanderjik
                              from BALLIA, Uttar Pradesh
                              Jun 14, 2020
                              Resolved
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                              Resolved

                              Address: zip code. 277203

                              Complained on 27 may but not yet received service. The service was received on 29 may but the technician said that there is a compressor problem. Will have to change. It will take 5 to 7 days. But it turned out to be june 10 but service was not available. Then i complained in marq and got the service 2 days later on june 12, but the compressor that i brought was also not working. Then technician said that he will bring another compressor this evening. But i have not received service yet. The summer season is going on anyway.
                              +1 photos
                              Jun 14, 2020
                              Complaint marked as Resolved 
                              contact no.080 4660 9211 email [email protected]
                              Same problem for me its been one year till now no response

                              i have not received service yet - Comment #3703236 - Image #0
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                                sikanderjik
                                from BALLIA, Uttar Pradesh
                                Jun 14, 2020
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                                On 27 May, I received a complaint service on 29 May, the technician said that the comprassior is not working. You will add a new comprassior within 1 week. It has been 1 week, service has not been received.Then on complaining, the technician came for 1 hour here and there and said that even this comprassior is not working. Will put new comprassior in the evening. But haven't received service yet.
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                                  Skshahy
                                  from Mirialguda, Telangana
                                  Nov 16, 2019
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                                  Address: Chittoor, Andhra Pradesh, 517644

                                  Recently i ordered marq washing machine from flipkart it stops working in a week then i raised a complaint, service people came and confirmed a problem in gear box and said they will replace product in a week, they came after a week, said that they need an engineer to repair then they went. Now not lifting calls. It's been 20days still no response and service from marq.
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                                    Ankush Seth16
                                    from Mumbai, Maharashtra
                                    Aug 21, 2018
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                                    Address: New Delhi, Delhi, 110059

                                    Team,

                                    I'll be approaching consumer court, if the things are not well in place... I had ordered a washing machine in sale period with exchange offer, now so called wish master/ delivery boy has refused to deliver the machine & telling us to cancel the order & place a fresh order of said machine...

                                    Now the question is that, who will bear the difference amount of rs 700. As that time product was on discounted price & now the price is higher... I want the washing machine @ same price, which was at ordered time...

                                    Team... Its a last warning to you guys, get this resolved in next 2 days, else i need to approach consumer court & take stick action.

                                    Details are :
                                    Order no : od[protected].
                                    Mob no : [protected].
                                    Washing machine not working please contact my mobile number [protected]
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