Maruti Eeco — Poor customer service

Address:	PLOT NO. 1A,SECTOR-6,FARIDABAD-121006
Website:	[email protected]

Dear team
i purchased wagnor cng from tcs sector 6 faridabad and from the date of purchase it has been a problem to me sometimes it has a problem with its brakes or clutch or something else . recently on 17 aug 2023 i gave my car to bodyshop and since then they have not started the procedure yet also they are just procrastinating and they intimated the complaint to claim company after 3-4 days on 21 aug this behaviour is very disappointing also when i call and ask the status of car they dont answer properly. you have a very poor customer services and very disappointing i want you to take against as soon as possible.till now there is no solution to my problem kindly resolve this issue . supervisor naresh pal answers the call and never talks properly if my problem will not resolve soon then i have to take my step forward to social media handles .

May I request you to replace my Vehicle with new one, otherwise I will go to Consumer form, because it is manufacturing problem. It is quite surprising that I am suffering from last one year and nobody is able to resolve this problem, customer has to suffer unnecessarily which also malign the brand name of reputed companies like yours.

A line of confirmation on the above shall be highly appreciated.

Regards

Ashraf Khan
[protected]