Maruti Express Cargo Packers And Movers — Car transport fraud

During returning from Ladak trip I have decided to transport my car from Chandigarh to Vizag as we have flight from Chandigarh.

Upon registration with Logistic Mart received an SMS from as below.

"Hi, we have connected you to Jagdish packers and movers : [protected], MARUTI EXPRESS CARGO PACKERS AND MOVERS : [protected], Ram Packers & Movers : [protected], Unison Car Transport Co : [protected] Please log in with your mobile number http://www.logisticmart.com/users-login to know more about packers business profile, documents, reviews and ratings.Please make sure that you should connect with only above mobile numbers for safe and smooth Shifting."

Then I got call from Maruti Express for transporting the Ford Endeavour car from Chandigarh to Visakhapatnam and after discussion I have handed over the car to them at Chandigarh Air port on 11-07-22 as they promised to load the car in container on same day. I have paid them 80% payment of Rs 17200=00 also through phonepe .

At night 11.40 PM they told me that that the car in loaded to container and on the way to VSKP.

But, to the utter surprise they have not loaded the car into container and drove the car towards Ludhiana and after that they drove it to beyond Bhiwani - Hariyana from Ludhiana. I got all this real time information because my car loaded with inbuilt tracking system. I don’t understand why they drove the car to a remote village and parked at Badhra, Hariyana. Whenever i called them they told that my car is loaded in container and way to Vizag. When i confronted them that i have real time information of the car, they told me that they will remove GPS tracker of my car. Sensing something fishy I asked my colleague to pick the car from the remote village in Badhra, Hariyana. Finally my colleague started from Delhi at 11.30 PM on July 13 th from Delhi and picked the car from them at 5.00 AM after a heated argument. When i got the car i have noticed that they have removed fasttag and also broken the fuse & junction box cover as they tried to remove the GPS tracker. Thanks to Ford Pass from where i got real time location of my car and recovered it from the culprit. I have all the screenshot how they drove my car from Chandigarh to Ludhiana and to Badhra without my knowledge. When i asked them to refund my money they used slang language and refused. I have requested them lot of time to refund but they refused and used very harsh languages.

Please look into this lodge a formal complain against the transporter and arrange to refund my hard earned money of Rs 17200=00 which I paid to them.