[Resolved]  Matrimonials India — Matrimonial Service Cheating After Paying Amount

Address:

Delhi

Complaint Against Matrimonial India.Com - Weblink.in

I have received calls on daily basis from 07th To 11th June 2022 from Ms.Neha Mirza for offering alliances online services from Matrimonial India.Com for that she told me to pay Rs.7500/-for 03months Gold Membership Plan. Finally she convinced me about their alliance service and made me to pay Rs.7500/- on 11.06.2022 (saturday) through online transfer to weblink.in belongs to Matrimonial India.Com. As per Ms.Neha Mirza said promised is all fake and scam not provided service as per her given committment.

After paying the above said amount of Rs.7500/- to Matrimonial Inda.Com for 03 months gold plan we received emails from Ms.Neha Mirza & Matrimonial India containing grooms details which is old and out of our requirements all same duplication of mails, same day we contacted Ms.Neha Mirza and informed about their service and told her to provide as per our requested requirements we dont want fake emails and old repetation emails of same grooms to show counts, and also given user id and password is unable to use in online access to see the groom details / profiles, She (Ms.Neha Mirza) told She will inform back end team to rectify online error and she told she will sent new groom as per our requested requirments.This is last phone call interaction with Ms.Neha Mirza from that time to till now she had not pick our single call from us and also she block all phone calls and whatsapp communications and informed to other employees of her company to block our phone numbers completely not to pick and answer we tried from different mobile numbers to catch Ms.Neha Mirza but she never pick our calls if other employees pick after hear complaint details suddenly disconnecting and block that mobile number also like this they done with me all are females only - We did not get any service from her or from Matrimonial India.com all fake duplicates mails to cheat customers.

I was deceived totally by Ms.Neha Mirza I am unable to contact to collect my money I started to write emails to Customer care, Feedback, Neha Mirza, Deepika Verma is senior to Neha I wrote and requested to do my refund for full amount t Rs.7500/- or I will compliant in Cyber Crime Dept for this scam and cheating me very smartly by your staff Ms.Neha Mirza they drag me daily and finally they agree to pay 30% for that I have not agreed then they increase every day small value finally they accepted to refund Rs.5000/-(Rupees Five Thousand Only) out of my full amount paid Rs.7500/-. And I collected my refund amount Rs.5000/-(Rupees Five Thousand Only) on 22.06.2022 with big struggle and my balance Rs.2500/-(Rupees Two Thousand Five Hundred Only) balance they kept for service charges which they not provided s single day service honestly.

I request you to take severe action against company and staffs who are all involed in this scam and cheating smartly to customers in the name of Matrimonial India.Com / Weblink.in. it is absolutely cheating and fraud and all are involved in this scam and cheating those name given below for your kind action: I face difficulties because of following staffs From 11.06.2022 To 22.06.2022.0f Matrimonial India com

1-Ms.Neha - (she only call me first)

2-Ms.Deepika Verma - (Senior to Ms.Neha)

3-Matrimonial India Customer Complaint: +[protected]Ms.Disha, Ms.Rashmi, )

4-Matrimonial India Email for compliant & Feed Back- [protected]@matrimonialsindia.com
No Employess Name, No Contact No, in email signature of this feedback how to know to whom we coordinating mails communications

All above mentioned names and mobile numbers are involved in same place and they speak to customer in different names and cheating to pay first to start service after paying No response Not picking of calls all are together in this scam and cheating poor parents for children's alliances. If you give complaint one executive she will inform others to block your number you cannot able to reach them they don't have LANDLINE also by help of mobile they doing business and cheat others.

I humbly request you take necessary action against above said persons to avoid cheating with others parents in future

Your co operation in this regard is highly appreciated.

Thanks & Regards,
Md.Fazlullah
Mob: +[protected]