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Matrimonials India Complaints & Reviews

3.4
Updated: Mar 27, 2024
Complaints 40
Resolved
25
Unresolved
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Matrimonials India reviews & complaints(40)

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M
Monica Katiyar
Mar 27, 2024
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Deepshikha-sales girl made lot of promises and since a month 0 profiles that were shared as per criteria I told.
When she sold she claimed as if she has so many profiles.
I paid then some uneducated RMs were assigned
Now since 15 days no one is responding and no calls are done on any update.
I have asked for refund but no update on that as well.
I need refund if service is not given
Matrimonials India customer support has been notified about the posted complaint.
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    V
    vishtom
    Aug 18, 2023
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    Hello,
    I would like to complain about matrimonialsindia regarding the scarcity of good profiles. I was tricked into believing that they have a wide variety of brides especially NRIs, US based etc. Even after 3 months of getting a VIP nri package, RM assisted they couldn't find one suitable bride based in US, spend 350$. I was contacted by Sneha from sales team, she claims she will provide NRI profiles but no use, just waste of money. They're really not worth spending your money.

    thanks,
    Matrimonials India customer support has been notified about the posted complaint.
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      U
      Udayanagar
      May 15, 2023
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      Address: Delhi

      Matrimonials India site is absolutely a scam. Shivvani from Matrimonials India called me several times on 6 March 2023 and promised to provide suitable match for my daughter Deepa as per our criteria on 7 March 23 she forced me to join Diamond Membership which was on discount for Rs 5000 due to Holy festival. Payment was made by paytm from SBI account to Weblink in private limited. I received email on 9 March stating upgraded to Diamond Membership for 6 months. Shivvani provided us with profile id MI-1095425 and password. In the mean time Manish, Shivvani's manager called us several times and forced to pay another Rs 6000 for further upgrade immediately. I was not happy to do another upgrade immediately. Manish blocked all the profiles and I was not able to look at any profiles from 11 March {when I go the search or my matches I get no profiles found on the screen till date as of 15 May 23. I have raised the complaint with Matrimonials India no response received. I have also complained to Disha at customer service several times, her response is system error but error was not fixed as of 15 May 23 very unprofessional staff, never had one decent introduction to anyone as per our criteria. They get you to sign up then harass us for upgrade. Kindly refund my money, I have been cheated and wasted our time. I want our profile to be deleted ASAP. Client No. MI-1095425 Name: Deepa.
      Regards
      Sukumar
      Matrimonials India customer support has been notified about the posted complaint.
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        F
        May 8, 2023
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        Website: matrimonialsindia.com

        Hello

        I have submitted many requests to delete my account but have not heard anything back from the team
        The customer service teams does not respond to the calls and keep on wait
        Matrimonials India customer support has been notified about the posted complaint.
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          C
          Caram
          Mar 28, 2023
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          Please delete my account as I no longer need your service. I am getting calls from people that I have no interest in. The ID is MI-356908,
          Chitra
          Matrimonials India customer support has been notified about the posted complaint.
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            A
            abhiaheer
            from phillaur, Punjab
            Sep 7, 2022
            Dec 14, 2022
            This thread was updated on Dec 14, 2022
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            Address: Punjab

            I am Rakesh Kumar from punjab distt. jalandhar, phillaur-144410
            I have a grievance that matrimonialsindia.com cheated my and trapped my very well by giving by best offer at low price plan, but after registration they started telling my for more money to buy premium plan and told me that the plan I purchased at cost of 3700 is just for registration, and you had you upgrade your plan if you wanted to get the most of our services.
            I told them to refund my payment but they refused to do so.
            What should be done to such fraud sites in India. I want justice
            Matrimonials India customer support has been notified about the posted complaint.
            Hello,

            Kindly provide us your registered contact detail so that we can help you to resolve your issue Quickly.

            Thanks,
            MI Support Team
            Hello,

            As we had already resolved your issue at the time of the complaint. Please Mark the "Resolved" tag and update your rating.

            Thanks,
            MatrimonialsIndia Support Team
            Hello,

            As we have seen, Your issue has already been resolved. Please mark the Resolve Tag for complaints that would be useful to our new customers.

            Thanks,
            Matrimonialsindia Support Team
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              S
              from RAIPUR, Uttarakhand
              Jul 12, 2022
              Resolved
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              Resolved

              Unable to view the contacts for Girls staying in India thru my Id no. MI-976773

              As per my Id no. MI-976773, I have opted under the scheme for 10 days pack for Rs.499/- for my brother for marriage, but not able to view the contact details of Girls staying in India and in profile clearly mentioned by profile maker lives in India, though the parents or any person of house who had made this profile is staying outside India.
              My question is that when i am trying to seek the contact details provided by their parents...
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              F
              Fazal2022
              from Chennai, Tamil Nadu
              Jun 27, 2022
              Resolved
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              Resolved

              Address: Delhi

              Complaint Against Matrimonial India.Com - Weblink.in

              I have received calls on daily basis from 07th To 11th June 2022 from Ms.Neha Mirza for offering alliances online services from Matrimonial India.Com for that she told me to pay Rs.7500/-for 03months Gold Membership Plan. Finally she convinced me about their alliance service and made me to pay Rs.7500/- on 11.06.2022 (saturday) through online transfer to weblink.in belongs to Matrimonial India.Com. As per Ms.Neha Mirza said promised is all fake and scam not provided service as per her given committment.

              After paying the above said amount of Rs.7500/- to Matrimonial Inda.Com for 03 months gold plan we received emails from Ms.Neha Mirza & Matrimonial India containing grooms details which is old and out of our requirements all same duplication of mails, same day we contacted Ms.Neha Mirza and informed about their service and told her to provide as per our requested requirements we dont want fake emails and old repetation emails of same grooms to show counts, and also given user id and password is unable to use in online access to see the groom details / profiles, She (Ms.Neha Mirza) told She will inform back end team to rectify online error and she told she will sent new groom as per our requested requirments.This is last phone call interaction with Ms.Neha Mirza from that time to till now she had not pick our single call from us and also she block all phone calls and whatsapp communications and informed to other employees of her company to block our phone numbers completely not to pick and answer we tried from different mobile numbers to catch Ms.Neha Mirza but she never pick our calls if other employees pick after hear complaint details suddenly disconnecting and block that mobile number also like this they done with me all are females only - We did not get any service from her or from Matrimonial India.com all fake duplicates mails to cheat customers.

              I was deceived totally by Ms.Neha Mirza I am unable to contact to collect my money I started to write emails to Customer care, Feedback, Neha Mirza, Deepika Verma is senior to Neha I wrote and requested to do my refund for full amount t Rs.7500/- or I will compliant in Cyber Crime Dept for this scam and cheating me very smartly by your staff Ms.Neha Mirza they drag me daily and finally they agree to pay 30% for that I have not agreed then they increase every day small value finally they accepted to refund Rs.5000/-(Rupees Five Thousand Only) out of my full amount paid Rs.7500/-. And I collected my refund amount Rs.5000/-(Rupees Five Thousand Only) on 22.06.2022 with big struggle and my balance Rs.2500/-(Rupees Two Thousand Five Hundred Only) balance they kept for service charges which they not provided s single day service honestly.

              I request you to take severe action against company and staffs who are all involed in this scam and cheating smartly to customers in the name of Matrimonial India.Com / Weblink.in. it is absolutely cheating and fraud and all are involved in this scam and cheating those name given below for your kind action: I face difficulties because of following staffs From 11.06.2022 To 22.06.2022.0f Matrimonial India com

              1-Ms.Neha - (she only call me first)

              2-Ms.Deepika Verma - (Senior to Ms.Neha)

              3-Matrimonial India Customer Complaint: +[protected]Ms.Disha, Ms.Rashmi, )

              4-Matrimonial India Email for compliant & Feed Back- [protected]@matrimonialsindia.com
              No Employess Name, No Contact No, in email signature of this feedback how to know to whom we coordinating mails communications

              All above mentioned names and mobile numbers are involved in same place and they speak to customer in different names and cheating to pay first to start service after paying No response Not picking of calls all are together in this scam and cheating poor parents for children's alliances. If you give complaint one executive she will inform others to block your number you cannot able to reach them they don't have LANDLINE also by help of mobile they doing business and cheat others.

              I humbly request you take necessary action against above said persons to avoid cheating with others parents in future

              Your co operation in this regard is highly appreciated.

              Thanks & Regards,
              Md.Fazlullah
              Mob: +[protected]
              Oct 21, 2022
              Complaint marked as Resolved 
              Matrimonials India customer support has been notified about the posted complaint.
              Verified Support
              Sep 20, 2022
              Matrimonials India Customer Care's response
              Hello,

              As we had already resolved your issue at the time of the complaint. Please Mark the "Resolved" tag and update your rating.

              Thanks,
              MatrimonialsIndia Support Team
              Verified Support
              Sep 20, 2022
              Matrimonials India Customer Care's response
              Hello,

              As we had already resolved your issue at the time of the complaint. Please Mark the "Resolved" tag and update your rating.

              Thanks,
              MatrimonialsIndia Support Team
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                P
                Jun 15, 2022
                Resolved
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                Resolved

                Customer support was totally unprofessional

                Gita
                Business Consultant
                Gita.[protected]@gmail.com
                She was behind me pinging on WhatsApp to pay for the app. Once I paid she immediately started being rude. That was totally unexpected and rude...
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                S
                Sophia sanjeev
                from erode, Tamil Nadu
                May 15, 2022
                Dec 14, 2022
                This thread was updated on Dec 14, 2022
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                I want to delete my account for long back. They are not responding. My phone number and email id is visible. I'm getting calls from people. I want to delete this account ASAP. Kindly do the needful.
                My account name: Sophia
                Account ID: MI-795071
                Matrimonials India customer support has been notified about the posted complaint.
                Hello,

                As we had already resolved your issue at the time of the complaint. Please Mark the "Resolved" tag and update your rating.

                Thanks,
                MatrimonialsIndia Support Team
                Hello,

                As we have seen, Your issue has already been resolved. Please mark the Resolve Tag for complaints that would be useful to our new customers.

                Thanks,
                Matrimonialsindia Support Team
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                  N
                  Naresh sethiya Sethiya
                  from Karaikal, Puducherry
                  Mar 15, 2022
                  Dec 14, 2022
                  This thread was updated on Dec 14, 2022
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                  Respected sir/madam,
                  Mr. Deeraj force me to pay Amount of Rs 6000 & 2500 and said that he will support to search bride profile but he is not interested in doing this. WhatsApp msg already sent to you. I would request you to refund my money back. Thank you
                  Matrimonials India customer support has been notified about the posted complaint.
                  Hello Naresh,

                  We have forwarded your issue and detail to related concern department. We hope, they will contact you and resolve your issue very soon.

                  Thanks,
                  MatrimonialsIndia Support Team
                  Hello,

                  As we had already resolved your issue at the time of the complaint. Please Mark the "Resolved" tag and update your rating.

                  Thanks,
                  MatrimonialsIndia Support Team
                  Hello,

                  As we have seen, Your issue has already been resolved. Please mark the Resolve Tag for complaints that would be useful to our new customers.

                  Thanks,
                  Matrimonialsindia Support Team
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                    N
                    Naresh sethiya Sethiya
                    from Karaikal, Puducherry
                    Mar 8, 2022
                    Dec 14, 2022
                    This thread was updated on Dec 14, 2022
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                    Respected sir,
                    Mr Dheeraj has promised me give full support and made me to pay 6000+2500= 8500. After February 24th he has not updated any profile, Not even responding properly. Just neglecting my call. So I would prefer to refund my money back. I feel I have been cheated. Thank you
                    M Naresh Kumar,
                    Ml-865943,
                    [protected]@gmail.com,
                    [protected]
                    Matrimonials India customer support has been notified about the posted complaint.
                    Hello Naresh,

                    We have forwarded your issue and detail to related concern department. We hope, they will contact you and resolve your issue very soon.

                    Thanks,
                    ExportersIndia Support Team
                    Hello,

                    As we had already resolved your issue at the time of the complaint. Please Mark the "Resolved" tag and update your rating.

                    Thanks,
                    MatrimonialsIndia Support Team
                    Hello,

                    As we have seen, Your issue has already been resolved. Please mark the Resolve Tag for complaints that would be useful to our new customers.

                    Thanks,
                    Matrimonialsindia Support Team
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                      B
                      Blakhert
                      Feb 3, 2022
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                      Resolved

                      I am scammed

                      Address: 33 & 33A, Rama Road, Industrial Area, Near Kirti Nagar Metro Station, New Delhi, Delhi 110015, India

                      A lady named lisha called me and said that she had profiles that are matching for me and I have to buy the gold membership to get in touch with them. After the payment was made she ignored all my calls and messages. She call me daily to remind me of the profiles and they are on hold and i have to make the payment to get the contact . Then I tried calling one of the profiles she said was waiting for and the one answered didn't even know anyone...
                      +1 photos
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                      J
                      Jazzllllllllll
                      Jan 30, 2022
                      Dec 14, 2022
                      This thread was updated on Dec 14, 2022
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                      Address: 33 & 33A, Rama Road, Industrial Area, Kirti Nagar, New Delhi - 110015 (India)
                      Website: www.matrimonialsindia.com

                      I lodged a complain.i asked them that i am looking for marriage guys from singapore or malaysians only.since im born n breed in ths country.only singlesi was told by them yes they have.finally when i have paid...i received a call feom a swnior manager so called..saying to pay another 640usd..then only can get guys feom malaysia n aisngapore.i got a shock of my life.i refused.she said begged its for her promotion to pay! I received many calls frm them.simce i refused...till now d 450usd paymwnt done by me...no proper guy has been suggested by them.i lodged a complain...
                      They replied by saying issue solved.but nobody called and nothing happened.my money just gone in ths scam.please stop ths fraud company...address of d fraud company33 & 33A, Rama Road,
                      Industrial Area, Kirti Nagar,
                      New Delhi - 110015 (India)...agwnt name shally gupta, and senior agent name vashally and diksha!!!
                      Matrimonials India customer support has been notified about the posted complaint.
                      Hello,

                      We have already solved the issue, Kindly mark "resolved" tag at this complaint.

                      Thanks,
                      Matrimonialsindia Support Team
                      Hello,

                      As we had already resolved your issue at the time of the complaint. Please Mark the "Resolved" tag and update your rating.

                      Thanks,
                      MatrimonialsIndia Support Team
                      Hello,

                      As we have seen, Your issue has already been resolved. Please mark the Resolve Tag for complaints that would be useful to our new customers.

                      Thanks,
                      Matrimonialsindia Support Team
                      Hello,

                      As we have seen, Your issue has already been resolved. Please mark the Resolve Tag for complaints that would be useful to our new customers.

                      Thanks,
                      Matrimonialsindia Support Team
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                        J
                        J.john
                        Jan 13, 2022
                        Dec 14, 2022
                        This thread was updated on Dec 14, 2022
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                        Complaint against lisha agent of matrimonialsindia

                        Address: Delhi
                        Website: Matrimonialsindia

                        One agent named lisha from delhi of matrimonialsindia is creating website and cheating everyone..plz beware ...she should be punished for doing such...
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                        J
                        J.john
                        Dec 26, 2021
                        Dec 14, 2022
                        This thread was updated on Dec 14, 2022
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                        Website: Matrimonialsindia.com

                        Iam j.john who has done Gold membership.unfortunately relationship manager named shalu sharma and lisha didnt respond back after texting number of times.iam unable to edit the partner preference in my profile.is this the service expected after paying a lot?

                        J.john.
                        Matrimonials India customer support has been notified about the posted complaint.
                        Hello,

                        As we had already resolved your issue at the time of complaint. Please Mark "Resolved" tag and update your rating.

                        Thanks,
                        MatrimonialsIndia Support Team
                        Hello,

                        As we had already resolved your issue at the time of the complaint. Please Mark the "Resolved" tag and update your rating.

                        Thanks,
                        MatrimonialsIndia Support Team
                        Hello,

                        As we have seen, Your issue has already been resolved. Please mark the Resolve Tag for complaints that would be useful to our new customers.

                        Thanks,
                        Matrimonialsindia Support Team
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                          M
                          Mahendra Padmanabha
                          Jul 2, 2021
                          Dec 14, 2022
                          This thread was updated on Dec 14, 2022
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                          Address: Bangalore

                          I have enrolled for Vishwakarma matrimony on 30th of June 2021, since been a new user I was not aware about the exact benefits of Prime+ due to this I have enrolled for diamond package where I an not able to view bride contact details, this is effecting me not to get in touch with the bride or the family members.

                          I am willing to upgrade to Prime+ wherein I an unable to do so as it is asking for another 6900.00 Rs.

                          Kindly help me to upgrade or refund the existing enrolment and cancel the membership.
                          Matrimonials India customer support has been notified about the posted complaint.
                          Hello,

                          Kindly provide us your registered contact detail (Email ID and Phone No) so that we can help you to resolve your issue quickly.

                          Thanks,
                          MatrimonialsIndia Support Team
                          Matrimonials India Customer Care's response, Jan 4, 2022
                          Verified Support
                          Hello Sai Vikram,

                          As we had already resolved your issue at the time of complaint. Please Mark "Resolved" tag and update your rating.

                          Thanks,
                          MatrimonialsIndia Support Team
                          Hello,

                          As we have seen, Your issue has already been resolved. Please mark the Resolve Tag for complaints that would be useful to our new customers.

                          Thanks,
                          Matrimonialsindia Support Team
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                            A
                            Ashu06coolz
                            Apr 29, 2021
                            Resolved
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                            Resolved

                            I have been cheated

                            Address: Flat no 507 wing no1 rajat sankul ganesh peth nagpur 440018
                            Website: Wwwvivahsanstha.in

                            I have receive a call from swpnapurthi viva sanstha nagpur .anjali her name was she told me that a girl is intrested in ur biodata she told me to exchange the number u need pay the amount their will be the discount first need to pay 5000rs after paying that 3000k will be refunded back and 2000rs will be ur registration for lifetime once it will get register the number will be exchange to u .after that I register number was exchange but all...
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                            S
                            Shalani
                            Mar 13, 2021
                            Resolved
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                            Resolved

                            Address: 33 & 33A, Rama Road, Industrial Area, Near Kirti Nagar Metro Station, New Delhi, Delhi, India, Pin, Delhi 110015

                            I and my husband registered with the matrimonial website from australia to find a bride for my brother .After few days, Geetha from matrimonial india called me there are proposal for my brother and recommended some profile.When i asked the number, Geetha from matrimonial india told me i need to pay for the service and i don't have money that time. I requested for the time for the payment .Geetha said she cant guarantee the proposal and we can try once i paid the money.When My brother liked a girl from singapore and paid the money for this matrimonial side, i got the number of the girl from that particular side .when i send the whats app message for the girl in Singapore, that girl told she is in relationship.As a result we moved to another girl profile and contacted most of the numbers however all the numbers is not connected. Geetha from matrimonialindia told me she have spoken to one of the girls parents which we interested earlier when we didn't pay the money .Once we pay the money and got the number of the girls parents, that number was not reachable and connected.almost 5 to 10 profiles now the number is not connected.When i contacted Geetha from Matrimonial india she told me she cant help much since my brother paid only for silver package which is US$96 if she want to do the job on our behalf we need to pay US$450.That what the Geetha from Matrimonialindia advised my husband and ask us to use this contact number from the profile to call them.How to call the bride family when all of the contacts is not reachable?How to follow the advice of Geetha from Matrimonial india when all the contact no is not reachable?What is the purpose for us to pay the money for the matrimonial service which not going to help to find bride for my brother when those numbers are not going thru.Please ask them to refund back our money where we don't want to waste our time, money and energy for something which will not help us to find my brother the bride.Please ask them to refund the money as those i called in my profiles is not reachable.My brother matrimonial india profile no
                            +2 photos
                            Aug 17, 2021
                            Complaint marked as Resolved 
                            Matrimonials India customer support has been notified about the posted complaint.
                            Mar 16, 2021
                            Updated by Shalani
                            Any updates
                            Verified Support
                            Jul 17, 2021
                            Matrimonials India Customer Care's response
                            Hello,

                            Kindly provide us your registered contact detail (Email ID and Phone No) so that we can help you to resolve your issue quickly.

                            Thanks,
                            MatrimonialsIndia Support Team
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                              S
                              Shalani
                              Mar 13, 2021
                              Resolved
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                              Resolved

                              Address: 33 & 33A, Rama Road, Industrial Area, Near Kirti Nagar Metro Station, New Delhi, Delhi, India, Pin, Delhi 110015

                              I and my husband registered with the matrimonial website from australia to find a bride for my brother .After few days, Geetha from matrimonial india called me there are proposal for my brother and recommended some profile.When i asked the number, Geetha from matrimonial india told me i need to pay for the service and i don't have money that time. I requested for the time for the payment .Geetha said she cant guarantee the proposal and we can try once i paid the money.When My brother liked a girl from singapore and paid the money for this matrimonial side, i got the number of the girl from that particular side .when i send the whats app message for the girl in Singapore, that girl told she is in relationship.As a result we moved to another girl profile and contacted most of the numbers however all the numbers is not connected. Geetha from matrimonialindia told me she have spoken to one of the girls parents which we interested earlier when we didn't pay the money .Once we pay the money and got the number of the girls parents, that number was not reachable and connected.almost 5 to 10 profiles now the number is not connected.When i contacted Geetha from Matrimonial india she told me she cant help much since my brother paid only for silver package which is US$96 if she want to do the job on our behalf we need to pay US$450.That what the Geetha from Matrimonialindia advised my husband and ask us to use this contact number from the profile to call them.How to call the bride family when all of the contacts is not reachable?How to follow the advice of Geetha from Matrimonial india when all the contact no is not reachable?What is the purpose for us to pay the money for the matrimonial service which not going to help to find bride for my brother when those numbers are not going thru.Please ask them to refund back our money where we don't want to waste our time, money and energy for something which will not help us to find my brother the bride.Please ask them to refund the money as those i called in my profiles is not reachable.
                              Aug 17, 2021
                              Complaint marked as Resolved 
                              Matrimonials India customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 17, 2021
                              Matrimonials India Customer Care's response
                              Hello,

                              Kindly provide us your registered contact detail (Email ID and Phone No) so that we can help you to resolve your issue quickly.

                              Thanks,
                              MatrimonialsIndia Support Team
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