Matrimonials India — no proper service as promised, complete fake profiles | |||
I did not want to take membership at all. But the person (Deepika makan) called me and persuaded me to take the membership for $212 for 3 months (Which is way too much for that service). Very early i got to know about this site and people, i asked them to cancel my membership and refund me. But they (Neither the "so called" personal assistance nor the manager who made me take the membership (Deepika) responded to that. They kept on sending some random profiles (Which were not at all as per my requirements). I have told them multiple times to cancel and stop the service. After that i tried calling them and their phones switched off. I filed a dispute from my credit card company. After seeing that they are trying to call me and tell some new story. They never worked for me. The personal assistance never cared what my requirements are and i am highly disappointed. Now they are trying to show something that they worked for me so that the dispute will be rejected. But i do not want to leave my money like that. These people are fraudsters. I want my complete refund ($212) because i did not use their service at all. As soon as i realized that it is a fraud, i asked them to cancel my membership and refund me. But they never seemed to care about it. Was this information helpful? | |||
Matrimonials India customer support has been notified about the posted complaint. Verified Support Apr 09, 2019 Matrimonials India Customer Care's response Hello Konganti Kranthi Kiran, Kindly provide your registered contact detail (Email ID and Phone NO) so that we can help you to resolve your issue. Thanks. Verified Support Jun 19, 2019 Matrimonials India Customer Care's response Wait We will contact you very soon.
Verified Support Aug 20, 2019 Matrimonials India Customer Care's response We have again forwarded your issue, We hope, they will contact you very soon.Thanks, Matrimonialsindia Support Team Verified Support Jan 04, 2022 Matrimonials India Customer Care's response Hello, As we had already resolved your issue at the time of complaint. Please Mark "Resolved" tag and update your rating. Thanks, MatrimonialsIndia Support Team Verified Support Dec 14, 2022 Matrimonials India Customer Care's response Hello, As we have seen, Your issue has already been resolved. Please mark the Resolve Tag for complaints that would be useful to our new customers. Thanks, Matrimonialsindia Support Team | |||
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This company appears to be running on fake profiles. They called me repeatedly may be 20 times promising that number of families interested for my son were waiting but this company would only give out the d etails when I paid. Eventually I paid $127 to find promises wwre false & profiles fake. May be they'll have 9/10 fake. Need investigation.
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+91 11 4765 2233
33 & 33A, Rama Road, Industrial Area, New Delhi, Delhi, India - 110015