Address: | Chennai, Tamil Nadu, 600028 | Website: | www.matrimonyphotography.com |
Dated : 10th september,
Receipt number: 269
Engagement : 06th september '17
I was promised a pre-wedding teaser and engagement pics on the 8th for a marriage happening on the 16th
I'm still waiting for the teaser to invite all my friends which now seems a distant dream.
I was promised on the 9th, & 10th and now end of business on the 10th i still do not have pics & the video as promised.
The coordinator (Aswathy) & the sales representative (Neethu) both promise with dates never to respond.
I've provided them with both engagement & marriage photography and video-graphy work which now seems to put me in a situation where i seek the management and the company to resolve this delay and the lackadaisical attitude of your employees Was this information helpful? |
We regret for the inconvenience caused to you.
Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.
We're very sorry to hear this. Could you please send your contact number immediately to [protected]@matrimonyphotography.com and we'd like to speak, understand the issue better to help you.
Regards,
Team Contact Center
Bharatmatrimony.com