Max Hospital — Complaint Against Dr. V.K. Gupta (Max- Shalimar Bagh)

My mother (Veena Batra) is admitted to Max Hospital Shalimar Bagh under CGHS panel. She is admitted because of her severe stomach infection and diabetes by Dr. V.K. Gupta. Dr. V.K. Gupta was handling her case and after 3-4 days he handover the case to Dr. Arora (Nuerologist) by saying that she got some neuro problem. However, my father (75 Years of age) approach him 3-4 times to visit my mother as she is not eating anything from past 25-30 days. Also, she vomits whenever she eats anything in the hospital. Is this the kind of behavior is acceptable from a senior doctor? My mom is still in hospital but nobody is focusing on the actual problem i.e. stomach problem due to which she is not able to eat anything.The doctor should visit the patient and start the required medicine as her pain is getting critical day by day. I would have not complaint if I was in India but I am in Canada and helpless.