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Max Hospital Complaints & Reviews

www.maxhealthcare.in

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Updated: Aug 1, 2025

Complaints 474

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41

Unresolved

433

Bad 😕 It seems that Max Hospital has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Max Hospital reviews & complaints(474)

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I am writing to formally request a refund for the root canal treatment performed on my left premolar] on 23 - Jul 2024 at Max superspecialist Hospital sector 128 Noida. At the time, the tooth was diagnosed as having a single root canal, and treatment was carried out accordingly by Dr Kirti.
However, following persistent pain and infection after the procedure, Dr Praveen identified its not a single root canal but double. Due to this...

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Address: Max dwarka sector 10

Patient Ramesh Goyal
Room no 1817
admission date- 19th Jun-25
Discharge date- 22nd-Jun-25

I feel regret to inform you about my admission, stay and discharge.

Admission: We visited the hospital for some problems my patient Doc advised for the admission around 12PM considering the patient condition. and we got the admission @5PM. Do you think this is the apt time taken in admission process...

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Address: Dwarka, Delhi

Hi Prashant,

Hope you are doing well ! I request your help to resolve the below grievance.

This is to bring to your notice the irresponsible and unethical conduct of the FINANCE team of Max Hospital Saket,

My mother Archana Agarwal, age 69 years, Max Id : 1039622, was admitted in Max hospital Saket, on 4th March 2024, where she underwent surgery for Breast carcinoma, under Dr Harit Chaturvedi/Dr...

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Address: Max Hospital Mohali

Dear Sir/Madam,
I want to bring up an issue of excessive charges other than the CGHS package. I went to the Max Hospital Mohali on 24th December 2022 for Diagnostic Curettage according to CGHS Treatment Procedure. I took the package and according to the CGHS rate, the package should be around 2588 rupees. It is mentioned in the bill (Bill no. MHIC206867), However, with this bill, along with surgery (2588 Rs) there...

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Nameste
Today I visited dr naresh and I am extremely unhappy with the kind of gesture, attitude and face expression he shown and top of it he ramemained too adamant to share WhatsApp number. I consulted max doctor just five days ago and today again because one of my sincere nephew cum friend recommended ur name. I have scolded him and I wish u all the best to grow with pride and without satisfaction of grieved and poor patient. Today...

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Address: Dehradun, Uttarakhand

I want to bring a case of medical negligence to your notice. The said medical negligence was conducted by Dr Priyanka Chauhan Garg who is practicing as an obstetrician and gynaecologist at Max hospital, Dehradun. Dr Priyanka Chauhan Garg conducted a procedure for removal of intrauterine contraceptive device (IUCD) for my wife and charged us relevant fee for that and follows ups. However, it turned out that she never removed the IUCD which...

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I am not getting any response from max hospital saket regarding refund of advance booking done at max hospital for my father knee replacement.
I have sent all supporting docs on [protected]@maxhealthcare.com but getting no response since month. I put up in bangalore cant visit the hospital. They asked me to send docs on email but now they have stopped responding completely...

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Address: Saket, New Delhi

I would like to bring to your notice the medical treatment my child Sahil Ahuja has been receiving at Max hospital Saket under Dr. Neeraj Awasthy, a Paediatric cardiologist. I came from South Africa and have been communicating with Dr. Neeraj from South Africa who mentioned I can bring my baby to India for a VSD device closure or surgical repair. After reaching India, he examined the baby on several occasions. Unfortunately, he did VSD device...

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They are relating them with NKF (National Kidney Foundation) with some Dr Desmond Kumar from Max Specialty Hospital – Sushant Lok Phase I, Sector 43, Gurugram, Haryana 122022, his mobile number is [protected] (WhatsApp number). They have made their website called “ https://www.onlinekidneyhospital.org/”

They have opened this website for online kidney donation for money quoting 5 CR to donor, firstly they asked us to be registered...

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To bring to your notice the unprofessional and unethical behavior of one of your staff members that we were subjected to. We had a collection agent visit our residence in Indirapuram, to collect my mother's blood sample, for the tests that were prescribed to her after a video consultation with Dr. Ajay Kumar Gupta, on 10th Jan
. We got a call from Max labs from your analyst Satendra on 11th Jan afternoon to book the tests for a home...

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Address: Max Hospital, N 110, Block N, Panchsheel Park North, Panchsheel Park, New Delhi, Delhi 110017

My mother had a fibroid in uterus for which we went to Max Panchsheel to see Dr Usha M Kumar to get the surgery date. We received prescription from doctor, went for all the blood tests, USG, PAC, xray etc required before hospitalization and surgery. In whole abdomen USG report of 16 Jan 2021(attached) there were stones present in gall bladder which was not reported in summary report. Later after hysterectomy on 20 Jan 2021, my mother got...

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Sir i was admitted at hospital on dated 27-11-20 on evening.i searched 2307 bed has no patient in room.my father is hony capt girdhari lal.he is echs benefitiires but.bed manager amit sharma not allotted us room.he shifted us on genearal ward.i am very serious sick.i am your old patient of hospital.
please provide us room on parriorty basis.i am very thank ful to u.
please take action immdietly.and allotted the room.
br...

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Address: DDA Flat No. 33 , Pocket-04, Sector A/10, Narela Delhi 40

I am cghs benificiary. I visited to max hospital on 29 jul 20 for echo test. I am regularly visited max shalimar unit (Dr sanjay gogia). Since echo test is not conducted at max shalimar bagh due to some technical fault, dr suggested for same test at max saket unit. During the billing i shown my office identity card, a permission letter issued for max shalimar bagh. But authority of max saket (Mr mandal) stated that office identity & permission...

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Address: 123 Ram Nagar Veer Bazaar road, New Delhi, Delhi, 110051

Dear team

Please check our patient name renu kapoor had got operation of piles from your max hospital ip extension doctor name ss bhagat doctor said operation is successful but the patient is facing so much issue and your hospital has taken 1 lakh rupees please look into the matter and i dont want to take legal action but want my patient renu kapoor to get fine as early.

Please don't check my patience as i would...

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Address: Plot no k33 dwarka sector16A, New Delhi, Delhi, 110078

सर मैने 24/08/2019 को मेक्स प्रितमपुरा dr. Rajesh gar का online appointment लिया था जिसका मैने online paymentकिया था जिसमे मुझे 10%का discount मिला था होस्पिटल जाने पर मुझे बताया गया कि आपको discount नही मिलेगा पुरा फीस...

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Address: Lajpat nagar

I underwent medical checkup for immigration to australia. I recently did my chest xray for own satisfaction, reports were all clear.. But when i went to max hospital lajpat nagar for immigration, doc to my surprised firstly said about pneumonia traces. When i denied as i never had, then he said it could be tb.. I was shocked, i am even doubting the capabilities of these doctors. As been so sure these has never happened to me i asked for evidence...

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Address: Max hospital cantine, Bathinda, Punjab, 151001

Very low quality food material and tea in disposal glass, pls solve this complent... Dispojal glass is very dangerous... Pls ban this glass's...यह केन्टीन emergancy के मुख्य दरवाजे के पास है ।
इस केंटीन में चाय डिस्पोजल के गिलास में दी जाती है। जो कि सेहत के लिये...

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Address: house no-156, near pnb bank, New Delhi, Delhi, 110039

Website: www.maxhealthcare.in

I am a government servent.for reimbursement of my bill. i visited the max hospital today at 4pm with documents. the papers have no sign of the docter concerned.the doctor has left and will be able on saturday only in opd DR. RAJESH MISHRA. i requested the reception for final stamp and signature of the c.m.o without doctor sign, by today, as our clerk will not be available from tomorrow for next fifteen days. i personally went to meet MS JUNIDHA...

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Address: gali no-1 back side bus stand bathinda, 151001

Kindly incantation hr (Hod) i ex sub surjit singh member of ech i reach about 16:00 hrs in ur hospital ech cell (Looking mr aman) i want to know what is emergency admit preciser mr aman ask me accident case, patisent on the stature you go for reefer case from ech so i feel this is not good behavior for senior citizen pls kindly action and reply me imminently.

Copy to cm house...

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Address: New Delhi, Delhi, 110088

Website: www.maxhealthcare.in

Sir / madam,

My max id / ssn at max super speciality hospital, shalimar bagh, delhi-110088 is shbg136112 /[protected] and i am a delhi government employee holding dgehs (Delhi government employees health scheme) card, entitled for cghs package rates for all the consultations and tests undergone at empanelled hospitals.

As advised by dr. Amitabh varma, neurologist on 03/03/2018 i underwent some lab investigations...

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