Max Hospital — Dentistry

Address:

New Delhi, Delhi, 110017

I have visited max hospital, panchsheel a month ago and experienced one of the worst experience at the dentistry. I had cavity issues which could have been solved with calcium filling that was said by the dentist there yet the doctor named priya ahluwalia insisted on root canaling in the middle of the cleaning process where she already drilled one of my tooth and i was in that helpless situation where saying no could have been an ugly situation. She started the process with checking the tooth and incessantly shr started the cleaning process. Initially she charged me with 9800 rupees for the root canaling. The whole package when asked was supposed to be rs.8400. After the second sitting she told me that i would be charged rs.2500 for the crowning process. Later when i was about to fix the crown, she charged me with another rs.8400 instead of rs.2500. So, i almost paid rs.20, 000 for just one root canal. My husband was also shocked to evidence the same. When asked that why was i charged so high, she said that's a discounted price. I was astonished. There was another staff whom i asked that it is supposed to be lower, but i was replied with "whatever the doctor says". I had already done a root canal before in another tooth and it was only rs.6000 and flawless. But this one started paining within a month. I assume she didn't take the infected pulp out. I think she did a flawed operation and that is why my tooth hurts every other minute. She even kept insisting to go for a full clesning & polishing, and when asked about thr price, she never gave me a concrete figure & told to visit her soon to avail discounts. Doctors are meant to save and heal life, if i am charged higher than thr normal with flaws then i feel i should lodge a complaint. Another thing that i'd noticed, the equipments used weren't cleansed properly. Stains were present. I fear that hepatitis c is spread from the dentistry, i just can pray that no patient should get it from max hospital. We pay such high price for this?
And the helpers of the operation were not concerned about cleanliness as they operated on my tooth and went out with wearing the same gloves in other dentist's cabinets. Now, i am worried for the hygiene as well as the expense of a flawed operation.