Max Hospital — dr. service and refund

cacscwamanish

from Allahabad, Uttar Pradesh

Address:

max saket, east block, new delhi, New Delhi, Delhi

Dear sir,
With profound suffering i have to tell you that patient ip no. 348851 was admitted for surgery under dr. Pradeep chowbey as on[protected].
Next day it was informed to patient that dr. Chowbey is not available, alternative dr. May perform the surgery. Patient have denied the surgery from alternative dr. & taken discharge.
All the bills were cleared from advance deposit of 95, 000/- patient is still waiting for their refund so that they could take admission in other hospital. No compensation even a apology were given to the patient.
A lot of time and money was wasted due to such incident. Patient along with their family is suffering from a lot of mental & physical agony after this incident. It is very unfortunate that their hard earned money was still not refunded in such a critical situation.
Requesting you to kindly look into the matter soon.

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Max Hospital customer support has been notified about the posted complaint.

Aug 29, 2019

Updated by cacscwamanish Dear Sir,
With profound suffering I have to tell you that patient IP No. 348851 was admitted for surgery under Dr. Pradeep Chowbey as on[protected] at Max saket, east block, new delhi.

Next day it was informed to patient that Dr. Chowbey is not available, alternative Dr. may perform the surgery. Patient have denied the surgery from alternative Dr. & taken discharge.
All the bills were cleared from advance deposit of 95, 000/- patient is still waiting for their refund so that they could take admission in other hospital. No compensation even a apology were given to the patient.
A lot of time and money was wasted due to such incident. Patient along with their family is suffering from a lot of Mental & physical agony after this incident. It is very unfortunate that their hard earned money was still not refunded in such a critical situation.
Requesting you to kindly look into the matter soon.